1. Introduction

Elixedge is a company from United State that has been operating in the cryptocurrency mining and trading market since 2016, as well as engaging in Crypto trading and having all the necessary permissions/licenses to conduct this business.

Elixedge renders the folowing services:

• Processing of online payment transactions.
• Managed investment of your revenue in crypto assets.
• Customer retention support.

These Generally Applicable Terms apply to all Elixedge Services and Elixedge Account holders, and shall include this document as well as any Schedules here to, and shall be read in accordance with the policies ("Elixedge Policies") as may be referred to herein or elsewhere within the Elixedge Website and which are to form part of these terms, including but not limited to:

• Cookie policy
• Privacy Policy
• Compliant Policy

Please read the terms and conditions that may be especially applicable to the Elixedge Services you desire to contract in addition to these Generally Applicable Terms and the policies referred to above. The 'Elixedge Terms' refers to these Generally Applicable Terms, the above-mentioned rules, and any other terms that may be applicable to the specific Elixedge Services being contracted.

2. Registration Process

Once your Elixedge Account has been activated, you will be able to access the Elixedge Services, subject to Elixedge's identification and verification process, which you must follow. You agree that any information you provide during the identification and verification procedure, or in any other situation, is genuine and accurate, and that any payment you make through your Elixedge Account is your rightful property and comes from a legitimate source.

For the purposes of verification, Elixedge may seek more information from you. You agree to comply with all requests made on our behalf by Elixedge or any of our third-party service providers in connection with your Elixedge Account, including requests to identify or authenticate your identity, validate your funding sources, proof of control of your crypto private address, and any Elixedge Transaction. This may include, but is not limited to, requesting additional information from you that will enable us to reasonably identify you, such as requiring you to take steps to prove ownership of your phone number or checking your information against third-party databases or other sources.

If we are unable to collect and verify such information, or if you do not comply with our reasonable demands, we have the right to close, suspend, or limit access to your Elixedge Account and/or the Elixedge Services.

We may discreetly verify the information you give us with, or we may collect information about you from secure databases ourselves or through third parties. By agreeing to these Generally Applicable Terms, you agree that we or a third party acting on our behalf may conduct such verifications. You must keep your Elixedge Account details valid and up to date at all times. If we suspect your information is outdated or wrong at any time, we may contact you and request additional information or ask you to repeat the verification procedure. While we validate your identity, a Elixedge Transaction limit may be placed on your Elixedge Account, or an existing limit may be changed. We will not be liable for any losses resulting from your failure to keep your information up to date.

3. Security

It is solely your responsibility to keep your Elixedge Account secure. While we may help you restore access to your Elixedge Account if it is reasonable, Elixedge is not obligated to restore any access to a Elixedge Account in any event, including in the event of theft or any loss of control of the means of access to the Elixedge Account. You agree that Elixedge is not responsible for any damages or losses incurred as a result of such theft or loss of control of your Elixedge Account that are not caused by Elixedge's fault or negligence.

You promise to keep all passwords, PIN numbers, and access codes and information for your Elixedge Account completely secret. Elixedge will not be held accountable for any access to or use of your Elixedge Account as a result of any disclosure of such access information by you or anyone else to whom you disclosed such information later.

If you have any questions concerning this, please contact us:

• at: support@elixedge.com
• or visiting our website: https://elixedge.com

4. Unauthorized Access

If you suspect a Elixedge Transaction was conducted erroneously or without your permission, please notify us as soon as possible using the Elixedge App or by emailing . Failure to contact us as soon as you become aware of the unauthorised or wrongly completed Elixedge Transaction, or within two months of the date of the transaction, may result in you losing your right to have the situation addressed.

5. Notice and Communication

You accept to receive electronic messages from Elixedge in connection with Elixedge and the Elixedge Services. We shall send you communications via the Elixedge App or via email to the primary email address indicated in your Elixedge Account profile ('Primary Email Address'). It is your responsibility to keep this Primary Email Address safe. You acknowledge that Elixedge is not responsible for any damages or losses incurred as a result of any unauthorized use or loss of control of the above-mentioned Primary Email Address.

6. Customer Support and Complaints

We take customer complaints very seriously. Please refer to our Complaints Policy on the Website https://elixedge.com if you desire to lodge a formal complaint about us, the services we provide, or your Elixedge Account.

You may obtain a copy of the applicable Elixedge Terms, as well as any other information relevant to current applicable laws and regulations, at any time during the term of any Elixedge Terms.

7. How to Contact Us

Protecting your Elixedge Account and any access information related to it includes, but is not limited to:

• By email: support@elixedge.com
• By visiting our website: https://elixedge.com